Burgan Internet Banking

Bringing the Bank to you

The Burgan internet banking provides a simple and secure way to manage your banking anytime, anywhere. Through the internet browser, Burgan Bank customers can easily register using their account details, access a wide range of banking products and services, and manage their accounts conveniently from any internet browser.

Features

  • Access a wide range of banking services anytime, 24/7.

  • Enjoy a seamless banking experience with simplified transaction services.

What are the services available on the Burgan Internet banking?

Accounts

  • Apply for new accounts

  • View and share account details

  • View & Download Account Statements

Deposits

  • Apply for Time Deposits

  • View Time Deposit details

  • View & Download Time Deposit Statements

  • View Time Deposit Rates

Cards

  • Apply for a prepaid card

  • Apply for credit card

  • View card details

  • Card payment/reload

  • Change card PIN

  • Pause/resume card

  • Replace card

  • View & download card statement

  • View rewards

  • Manage card transactions

  • Enable Add to Wallet service

  • Manage cards on digital wallets

Loans

  • Submit a loan application request

  • View loan details

  • View & download loan amortization schedule

Transfer & Payment

  • Transfers between Burgan accounts

  • Local and international transfers

  • Generate WAMD transfers and requests

  • Create payment links (eZpay)

  • View standing instruction

  • Manage Beneficiary details

  • Bill payments

  • Card-less Cash Withdrawal

Additional Services

  • Request a Cheque book

  • Request Bank Certificates

  • Register to Maqasa

Transfer FAQs

  • What is a money transfer transaction?

    A money transfers allows you to send funds between accounts, either locally or internationally, in Kuwaiti dinar or foreign currency quickly and securely.

  • When will my transfer to a Burgan account be processed?

    Transfers between your own Burgan accounts or to another Burgan account are processed instantly.

  • When will my local transfer be processed?

    Local transfers submitted in Kuwaiti dinar (KWD) before 11:00 pm Kuwait time are processed on the same day. Transfers submitted after 11:00 pm are processed on the next business day.

    Local transfers submitted in a foreign currency before 1:30 pm Kuwait time on a business day is processed on the same business day. Local transfers submitted in a foreign currency after 1:30 pm are processed on the next business day.

  • When will my international transfers be processed?

    The International transfers may be processed through one of the following methods:

    • AFAQ transfer - A regional transfer service available for eligible transfers to participating GCC countries. It is available only during Central Bank of Kuwait operating hours, and transfers made during these hours are processed instantly. Outside these hours, the option will not be available.
    • SWIFT transfer - An international transfer service used to send money to banks worldwide. Transfers submitted before 1:30 pm Kuwait time on a business day are processed on the same business day. Transfers submitted after 1:30 pm are processed on the next business day.

    The time required for a SWIFT transfer to reach the beneficiary may vary depending on the receiving bank, intermediary banks, destination country, currency, weekends, and public holidays.

  • Can I view my transfer limits through the Burgan App or Online Banking?

    Yes. You can view your current transfer limits through the Burgan App or Burgan Online Banking.

  • Can I change my transfer limits from the Burgan App or Online Banking?

    Yes. You can increase and decrease through the Burgan App and Burgan Online Banking

  • What should I do if I notice incorrect beneficiary details after I submitting a transfer?
    Contact us immediately if you notice an error after submitting the transfer, so we can check whether assistance is possible. Please note that a submitted transfer may not always be stopped or amended.

eZpay FAQs

  • What is eZpay?

    eZpay is a payment-link service that allows you to request money from one or more people by creating and sharing a secure payment link

  • What are the eZpay limits?

    • Maximum amount per link: KWD 1,000
    • Maximum total amount requested per day: KWD 3,000
    • Maximum number of links per day: 10
    • Maximum total amount requested per month: KWD 20,000

  • What is the validity of eZpay links?

    An eZpay link is valid for 24 hours from the time it is created. Once the link expires, you will need to create a new one.

Terms and Conditions

Transfers T&Cs

Maqasa Registration T&Cs

The bank has the right to amend the terms and conditions at any time based on the bank’s discretion.