Mobile Banking is the fastest way to stay in touch with your Burgan Bank Account. You can sign up for one or more automatic alerts or simply Pull the information you need to your mobile phone. Mobile Banking Short Messaging Service is available to you in Arabic or English.
What is Mobile Banking?
Mobile Banking is a mobile inquiry service where you can receive banking details via SMS Alerts to your registered mobile number. It provides two different types of services, the Pull Alerts and the Push Alerts.
Push Alerts
This is a service where you can choose to receive SMS alerts for select transactions as and when they occur/ on select cycles.
- Salary Alerts
Receive a notification when the salary is credited in the account.
- Account Debits
Receive a notification for every KD 50 or above debit transaction performed on the account
- Account Credits
Receive a notification for every KD 100 or above credit transaction performed on the account
- Credit Card Transaction
Receive a notification for every transaction performed on the Credit Card for KD 10 or above
- Fixed Deposit Maturity
Receive an alert five days prior to the Fixed Deposit maturity date
- Cheque Clearance
Receive a notification for cheque Inward/ Outward clearing
Pull Alerts This is a service where you can request specific details via SMS, and receive up to the minute responses for different products/services such as.
- Account Balance
- Amount and date of last Deposit/Credit
- Time Deposit Maturity Date
- Loan Outstanding Amount
- Amount & Last Date of Installment
- Credit Card Outstanding Balance
- Bank Rates
How to register to the Mobile Banking?
To use this service, you need to register through any one of these channels:
- Visit your nearest branch
- Call Burgan Direct 1804080
- Download the Mobile Banking Application
click here, fill in the required details, sign the Application and forwarded to the nearest Burgan Branch
How to request Pull Alerts?
To request any of the Pull services, simply send an SMS to 1804080 with the related service code as per the table listed below.
| Enquiry Type |
Service Codes |
Accounts
Account balance
Amount and last date of deposit
Amount and last date of debit
Credit Cards
Credit Card outstanding balance
Deposits
Fixed Deposit Maturity
Loans
Outstanding amount
Amount and last date of Installment
Bank Rates
Receive bank rates available
|
ACB or 11
LTC or 12
LTD or 13
CCB or 31
FDD or 15
LNB or 51
LNP or 52
RATE or 71
|
To get the list of the Pull service codes available at any time, send '?' to 1804080
What are the Benefits:
- Available in two languages: Arabic and English for all Wataniya, Zain
and Viva subscribers.
- Reliable, easy to operate and access through any mobile phone.
- Allows you to connect to your account 24/7 from anywhere anytime.
- The Burgan Mobile Banking Services are available for a small annual fee. The bank does not charge any fees on the received alerts so you can register or request as many alerts as you prefer to receive
Timing:
Push Alerts will be sent on occurrence of the event but delivered to your Telecom provider between 9:00 am and 8:00 pm Kuwait time. Pull Alerts will be delivered immediately upon request.
Delivery times are controlled by the bank to avoid inconveniences but actual delivery to your handset is dependent on your Telecom provider